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Bank holidays and Child Benefit payments

Your Child Benefit payments are made every week or every four weeks, depending on what you chose when you claimed. If your usual payment day falls on a bank holiday, you should get your payment earlier than normal.

Payments over bank holidays

From time to time, your normal Child Benefit payment day may fall on the same day as a bank holiday. This will often be a Monday, but not always. When this happens, you'll get your payment on the last working day before the bank holiday. So if the bank holiday is on a Monday, you'll get your payment on the Friday before.

You can check the table below to see if your payments will be affected by bank holidays. And if they will be, you can see the date when you should get paid.

Bank holiday payment dates for 2012

Payment due date

Date your payment will be made

December

24 Dec 2012

21 Dec 2012

25 Dec 2012 (Christmas Day)

24 Dec 2012

31 Dec 2012 28 Dec 2012
January 1 Jan 2013 (New Year’s Day)

31 Dec 2012

You haven't received your payment

If you haven't been paid you should double check your bank account. Sometimes electronic banking systems aren't completely up to date. So it's possible that your payment is just a bit late.

If it's definitely not in your account you should contact the Child Benefit Helpline on 0845 302 1444 or Textphone 0845 302 1474. The helpline is open between 8.00 am to 8.00 pm, seven days a week except Christmas Day, Boxing Day and New Year's Day.

This content is subject to Crown Copyright

Source:
DirectGov
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