Problems with solicitors and conveyancers

By law the only people who can deal with the legal aspects of conveyancing are solicitors and licensed conveyancers. If you have had poor service from your solicitor or conveyancer, and they haven’t dealt with your complaint satisfactorily, you can do the following:

• For a solicitor, you can complain to the Legal Complaints Service (LCS). If it agrees with your complaint, the LCS can order your solicitor to refund your fees or pay you compensation. If you are not happy with how the LCS handles your complaint, you can then take the complaint to the Legal Services Ombudsman.
• For a licensed conveyancer, you can complain to the Council for Licensed Conveyancers (CLC).

If you lose money because of negligence (that is, the solicitor or conveyancer didn’t do something they should have done, or did something they shouldn’t have done, and you lost out as a result), you may have a case for compensation. In this situation you need a solicitor to take your case, as the LCS and CLC do not handle negligence claims. The Law Society has a ‘negligence panel’ of solicitors who are prepared to take action against other solicitors. Solicitors and conveyancers must, by law, be covered by negligence insurance.

This content is subject to Crown Copyright

Source:

Community Legal Advice

Tags:

Contact Solicitors Now

Let the advisors at Contact Law, a service of FindLaw, guide you through the process of hiring a qualified solicitor to meet your specific needs:

• 5,000 solicitors objectively screened
• Secure and private service
• Expertise for your needs
• Contact Law is a service of FindLaw UK

Call 0800 1777 167