Replacing your driving licence if lost, stolen, defaced or destroyed
You must replace your driving licence if it has been lost, stolen, defaced or destroyed. You can do this online, by telephone, by post, or you may be able to use the premium checking service.
You can replace your driving licence using the Driver and Vehicle Licensing Agency (DVLA) secure online service.
Photocard driving licence holder
You can apply by phone if one or both parts of your photocard licence have been lost or stolen and none of your details have changed. DVLA accepts the following credit or debit cards - MasterCard, Visa, Eurocard or Maestro and the fee is £20.00. The telephone number is 0300 790 6801, Monday to Friday 8.00 am - 7 pm or Saturday 8.00 am - 2 pm.
You'll need to:
- fill in the D1 application for a driving licence, available from the DVLA form ordering service or Post Office branches
- include the part of your licence you have if only one part is missing
- send your application and fee to DVLA, Swansea, SA99 1AB
You'll also need to provide original documents to confirm your new name if it's changed since your last licence was issued.
You can renew your photo at any time, however, if your photo is due to expire very soon, it'll need to be renewed before the date of expiry.
Paper driving licence holder
To exchange your paper licence through the online service, you'll need to:
- have your driving licence in your possession
- be a resident of Great Britain
- meet the minimum eyesight requirement
- not be prevented from driving for any reason
- pay £20 by MasterCard, Visa, Electron, Maestro or Delta debit or credit card
- have a valid UK passport or another form of identity
- have your National Insurance number if known
- provide addresses of where you have lived for the last 3 years
You can also apply in person or by post by completing a D1 application form, which you can get from the DVLA form ordering service or from a Post Office.
You’ll also need to include:
- original identity documents
- a colour passport-type photograph
- the fee of £20 (if you’re applying by post make cheques or postal orders payable to DVLA - do not send cash)
Send all documents to this address: DVLA, Swansea, SA99 1BU
If you find your old licence...
You must return your old licence to DVLA with an explanatory letter if you find it after requesting or receiving your new duplicate photocard driving licence.
When to expect your licence
DVLA aims to send your new driving licence to you within three weeks of getting your application. It'll take longer if your health or personal details need to be checked. Allow at least 21 days for your driving licence to get to you before contacting DVLA.
Driving before your licence is returned
You can drive before you receive your licence as long as you:
- have held a Great Britain or Northern Ireland licence issued since 1 January 1976 or another exchangeable licence
- aren't disqualified from driving
- haven't been refused a licence for medical reasons or for failing to comply with medical enquiries
- wouldn't be refused a licence for medical reasons - if in doubt, check with your doctor
- keep to any special conditions that apply to your licence
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