Vincent Tchenguiz, the Iranian-born property tycoon has decided to settle a multimillion-pound legal case with a former friend, just hours before he was due to take the witness stand to be cross-examined.

The case concerns money owed by Tchenguiz to a man described as his former best friend, Keyvan Rahimian.

Question: My laptop screen got damaged. I took it to shop to get it fixed but it came back with damaged plastic casing and poor quality screen when I specifically asked to use original parts. The shop owner denied any responsibility and refused to give me a refund or replacement. Is there any hope going to court?

Discussion: You have "Statutory Rights": sale of goods Act / supply of goods and services act. If you are unhappy with the quality of parts or level of workmanship you are legally entitled to "reject" the goods / service. If the retailer / service provider is refusing to allow you to reject their work you can apply to the County Court for an injunction (a type of Court Order). The injunction would "force" the retailer to abide by the law. If the retailer continues to refuse to give you your money back and / or cover the costs of another specialist to carryout the work you wanted him to do, the Court would (upon application) order him to pay you damages.