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Support for prisoners and their families

If you or a family member have been convicted of a crime or are on probation, you might find that you need some help dealing with the prison and probation systems. A number of organisations provide support and assistance for people in your situation.

Prisoners' Families Helpline

Prisoners' Families Helpline (0808 808 2003) is overseen by the group Action for Prisoners' Families a national charity that promotes fair treatment of prisoners' families by the prison system and society across the UK.

It provides information and support to anyone with a relative or friend in prison in England and Wales, and to anyone who works with prisoners' families.

HM Prison Service

The official website of the prison system holds information about all aspects of prison life, both for those in prison and for their families and friends.

CJS (Criminal Justice System) Online

This website has useful information for anybody who is charged with or convicted of a crime. It includes a number of online videos that you can watch, including one that walks you through the court system. Another video walks you through prison induction.

If youve been a victim of crime, it has information for you about where you can get help. It also has advice and information for those who have witnessed a crime.

Prison Reform Trust

The Prison Reform Trust can help if you feel there are serious problems with a particular prison. It can also help if you're concerned about how you or your family member or friend are being treated by the prison system.

It cannot, however,help with cases of wrongful conviction.

Nacro (a crime reduction charity)

Nacro specialises in helping offenders after their release from prison.

It has a resettlementhelpline (020 7840 6464) that offers information about housing andwork for ex-offenders, their families and friends.

Prisons and Probation Ombudsman

The Prisons and Probation Ombudsman investigates complaints from prisoners, people on probation and immigration detainees held at immigration removal centres.

It also investigates deaths of prisoners, residents of probation service hostels, and those held in immigration removal centres.

Prisons and Probation Ombudsman
Ashley House
2 Monck Street
London
SW1P 2BQ
020 7035 2876
mail@ppo.gsi.gov.uk

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