Timeshares (after you buy)
What can you do if you have changed your mind after buying a timeshare, or if you're not happy with what you've got? Read on to find out your rights.
If you have signed a timeshare contract in the UK, you have a cooling-off period of 14 days in which you can cancel the contract (and any related credit agreement) at no cost and be refunded any money you have paid. The seller must not seek or accept any money from you during the cooling off period.
In many other countries, the cooling-off period is 10 days.
Holiday clubs are very similar to timeshare products but you should be aware that you may not get the same protection as that provided for timeshare.
If you have bought timeshare or membership of a holiday club and find you have not got what you paid for, you may still be able to get your money back, provided you paid on credit. However, this does not apply if you just change your mind.
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- Consumer Direct
A wide range of goods and services are sold to people at their own home. This type of trading can be useful for many consumers. Many traders are honest and genuine. However, some are not and can be extremely persuasive. There is evidence of bad practices and consumer detriment in this selling practice.
Many traders who call at your door are honest and genuine. However, some are not and can be extremely persuasive. Examples of bad practices associated with cold calling and doorstep selling include pressure selling, unfair contracts, overpriced or substandard home maintenance or improvements, phoney consumer surveys and bogus charity collections.
So, there's something you want to buy - a car, perhaps, or a computer? Or you're thinking of getting some home improvements done, or perhaps paying for private healthcare? Read on to make sure you get the best deal.
The following gives an overview of the different groups that are involved in the sale and distribution of event tickets. Additional groups are involved in the sale of sporting and special event tickets.
Be careful - some companies use dubious tactics to sell timeshare or membership of holiday clubs. For example, you may be offered a prize or a gift to persuade you to attend a presentation where you will be under a lot of pressure to sign on the spot. Unless you are seriously considering buying from the company concerned, do not go.
Identity theft occurs when someone pretends to be you. Criminals find out your personal details and use them to open bank accounts and get credit cards, loans, state benefits and documents such as passports and driving licenses in your name. Your identity can be stolen in many different ways, so it is important to be vigilant and take steps to avoid being a victim of identity theft.
Rather than being a chocolate biscuit snack used as a treat for kids, the word cookie in regard to the internet has a whole new and significantly less tasty meaning. Read on for details about the new Cookie Law.
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