Tickets (after you buy)
Are you unhappy with your ticket purchase, or in need of a refund? Find out what you are entitled to after you have bought a ticket.
Ticket sellers are legally required to:
- provide price information in advertising that does not, or is not likely to, mislead
- provide clear, honest and unambiguous price information at the point of purchase
- confirm seat location
- despatch tickets in time to attend an event
- refund all monies paid or provide a substitute for indoor events cancelled by an events promoter or producer where tickets have been bought by phone or via the internet
- give you information on the face value. This can be provided orally or in writing.
Remember, if you have bought tickets over the internet, cancellation rights that you have when purchasing other goods are not available. However, you are still entitled to a refund if the supplier fails to perform the contract.
This content is subject to Crown Copyright
- Consumer Direct
A wide range of goods and services are sold to people at their own home. This type of trading can be useful for many consumers. Many traders are honest and genuine. However, some are not and can be extremely persuasive. There is evidence of bad practices and consumer detriment in this selling practice.
Many traders who call at your door are honest and genuine. However, some are not and can be extremely persuasive. Examples of bad practices associated with cold calling and doorstep selling include pressure selling, unfair contracts, overpriced or substandard home maintenance or improvements, phoney consumer surveys and bogus charity collections.
So, there's something you want to buy - a car, perhaps, or a computer? Or you're thinking of getting some home improvements done, or perhaps paying for private healthcare? Read on to make sure you get the best deal.
The following gives an overview of the different groups that are involved in the sale and distribution of event tickets. Additional groups are involved in the sale of sporting and special event tickets.
Be careful - some companies use dubious tactics to sell timeshare or membership of holiday clubs. For example, you may be offered a prize or a gift to persuade you to attend a presentation where you will be under a lot of pressure to sign on the spot. Unless you are seriously considering buying from the company concerned, do not go.
Identity theft occurs when someone pretends to be you. Criminals find out your personal details and use them to open bank accounts and get credit cards, loans, state benefits and documents such as passports and driving licenses in your name. Your identity can be stolen in many different ways, so it is important to be vigilant and take steps to avoid being a victim of identity theft.
Rather than being a chocolate biscuit snack used as a treat for kids, the word cookie in regard to the internet has a whole new and significantly less tasty meaning. Read on for details about the new Cookie Law.
Landlord is cutting Hot Water at night
does a full sibling abandoned by mother have legal right to see brother in her care
A case for vicarious liability
Crown court procdure UK
Third party debt order
police assault me and lose hand cuff key.
Legal question relating to the sale of a vehicle which was exported
Can my employer make me retire at 62 ?
Law on informing DVLA "write off" cat c.
Can my boss find find out about my report?
next of kin
Immigration and Employment Solicitors in UK
Article 8 Advise Please!!!
Sexual offences: Sweden joins list of countries to ban sex with animals
The Swedish Government has ended a bizarre legal loophole that meant that sex with animals was actually legal, reports The Daily Mail. The act of performing a sexual act on an animal is known as bestiality and is commonly outlawed...
Equality: Campaign launches legal action to keep women represented on money
A legal campaign has been launched to try to ensure that women remain recognised on Britain's bank notes, after the Bank of England announced that Elizabeth Fry, the last female to be shown on the reverse of a bank note,...
Criminal damage: Man in court charged with defacing portrait of the Queen
Yorkshire electrician Tim Haries faces criminal damage charges over vandalising a portrait of the Queen, reports the BBC. The defendant reportedly used spray paint to deface the oil canvas, causing in excess of £5,000 worth of damage. The attack on...
NHS: Doctors given chance to legally opt out of league tables
Doctors will be legally allowed to opt out of new league tables designed to measure their performance according to the Government, reports The Independent. Government plans to create a more transparent NHS have been dealt a blow as it emerged...
Abortion: Official reports cites Irish law as a 'key factor' in maternal death
An official report into the tragic death of dentist Savita Halappanavar has found that Irish law on abortion was a 'key factor' in her death, reports The Daily Telegraph. The report by Ireland's Health Service Executive came after the tragic...
Divorce law: Ex-wife of oil tycoon wins landmark ruling in Supreme Court
The ex-wife of a Nigerian oil tycoon has won a landmark court case that could change the face of divorce settlements, after the Supreme Court ruled that assets held by companies could form the basis of a divorce settlement, reports...
Criminal law: Rights group warn that UK is losing fight against trafficking
A leading report into human trafficking has warned the UK Government that it risks losing its battle against 'modern-day slavery', reports The Independent. The Independent exclusively report the findings of the Anti-Trafficking Monitoring Group, a coalition of groups set up...
Legal aid: Leading lawyer cites unfairness as banks claim millions in legal aid
A leading QC has highlighted a major discrepancy in the rules on legal aid, after claiming that whilst millions of society's most vulnerable are seeing cuts to legal aid cases, the banks receive hundreds of millions of pounds from the...
Legal aid: Family lawyers warn of implosion as system buckles under new rules
Family lawyers have warned that the court system is in danger of collapse after revealing that changes to legal aid that took effect in April this year have resulted in more people representing themselves, clogging up an already overworked system,...
Legal aid: Changes to the law will price out talented candidates
Lawyers believe that the Government's proposed changes to the rules on legal aid will make practicing law as a barrister the privilege of the social elite, pricing out those from modest backgrounds who would be unable to make a living...
Defence: UK Government backs legality of GCHQ embroiled in 'spying' row
Foreign Secretary William Hague has defended the work of spy station GCHQ, after it became embroiled in a row over the use of data gathered by the controversial American 'Prism' programme, reports Yahoo! News. The news that the UK was...
Compensation: Businessmen call for new law after false claims against MP
Business leaders have called for new stiff penalties to make it tougher for workers who bring malicious claims for compensation against their employers, reports The Daily Telegraph. The claims came after Tory MP Richard Grosvenor Plunkett-Ernle-Erle-Drax was cleared after being...
Drugs law: Former X-factor judge arrested over cocaine deal 'sting'
Former X-factor judge and singer Tulisa Contostavlos has been arrested on suspicion of involvement in a newspaper 'sting' operation that resulted in an £800 cocaine deal, reports The Daily Mail. The singer, who formed part of urban trio, N-Dubz, before...
Libel: Blogger faces ruin after losing court case against council
An internet blogger who tried to sue a council chief executive for libel has found herself on the wrong end of an order to pay £25,000 in damages after losing her case, reports the BBC. Jacqui Thompson started legal proceedings...
Motoring law: Mother of tragic teenager calls for change in the law
The mother of a Sussex teenager tragically killed whilst cycling has called for a change in the law that would see motorists automatically at fault in the event of an accident, reports the BBC. Marie Vesco, 19, was killed after...
Whether you are already involved in a lawsuit, or just considering getting help with a legal issue, you may have questions about working with a solicitor. Click through to find practical tips on choosing, meeting with, and hiring a solicitor - including information on fee agreements and expenses.