Despite the Office of Fair Trading upholding the super-complaint lodged by Which? in June, the Government has yet to take any action to prevent vendors charging extortionate debit card surcharges.

The worst offenders are airline companies, and Which? has calculated that since June until now, customers purchasing airline tickets have paid out an extra £18 million in debit card surcharges.

Question: I was alerted the other night that someone had hacked into my Facebook and banking accounts. While I have alerted the bank and shut down my Facebook account, I am just unclear as to what happens next? What accounts might also be at risk and how best to protect what is left of my accounts?

Discussion: There are a number of steps you can take if you’re a victim if identity fraud. Read this article to learn more: Identity fraud (FindLaw UK).