- Home
- Learn About The Law
- Consumer Law
- Consumer Protection
- What is the difference between 'goods' and 'services'?
What is the difference between 'goods' and 'services'?
If you have a problem with something you've paid for, it's important to know whether your problem is about goods or services, because your legal rights may be different.
Usually it's obvious whether things are goods or services. Examples of goods are:
- groceries;
- clothing;
- furniture; and
- household appliances.
Examples of services are:
- dry-cleaning;
- hairdressing; and
- home improvements.
However, sometimes goods are supplied as part of a service. If the goods make up a part of a contract (such as fitting a replacement engine for a car), both areas of law can apply.
This content is subject to Crown Copyright
- Source:
- Community Legal Advice
- Tags:
Let the advisors at Contact Law, a service of FindLaw, guide you through the process of hiring a qualified solicitor to meet your specific needs:
- 5,000 solicitors objectively screened
- Secure and private service
- Expertise for your needs
- Contact Law is a service of FindLaw UK
Call 0800 1777 167
Related
Articles
Dealing with problems with goods (products)
What the law says a retailer must do about faulty goods
Have you been supplied faulty goods? Find out what the retailer is legally obliged to do about it.
What if a product hurts someone or damages something?
Find out how the law protects you if a product hurts someone or damages something.
What if I buy by phone or mail order, or over the internet?
What if something is wrong with the food I have bought?
What are my rights if I buy on credit ?
Find out how you are protected by the law when you make purchases using credit.
Dealing with problems with services
What the law says a service provider must do
Ways to sort out your problem
Consumer protection: useful phone numbers
About the Consumer Protection Leaflet
Information about the Community Legal Advice Consumer Protection Leaflet
Problems with Goods and Services: An Introduction
Dealing with misleading adverts
Product recalls
Your rights
Codes of practice
Labelling
Unfair terms in contracts
Fraudulent websites: police operation
Protecting your money and personal information
Misleading or offensive advertising
The Office of Fair Trading
International partners of the Office of Fair Trading
The Office of Fair Trading, which manages Consumer Direct, has a number of international partners.
Trading Standards
Useful organisations
If things go wrong
Know your rights
Ofgem – who are they and what do they do?
Community
-
apply now at summer of debates
22.05.13by Crowned_Summer
-
family law/immigration law advice needed
21.05.13by mrsstupid
-
family law/immigration law advice needed
21.05.13by mrsstupid
-
property deeds and conveyance
21.05.13by rockhopper1975
-
Intellectual Law
21.05.13by Madihada
-
interview under caution with local council
20.05.13by minkimoo
-
pursue a builder
20.05.13by clnmckec
-
How to get joint custody through self representation
19.05.13by OlliesDAD
-
Issue at work
19.05.13by James111
-
House sale
19.05.13by mcborg
-
state help fro EU citizens
18.05.13by inypette
-
Variation of Leave to Remain
16.05.13by MRashid02139
-
Mistake on compromise agreement
16.05.13by Mibby1
-
Restaurant Employment - ???
15.05.13by invictus74
-
Voluntary liquidation of ex husband company and effect on me
14.05.13by Shelly_5202
Blog
- Mental health: High Court asked to rule on abortion for bipolar woman
- Legal aid: Survey shows that two in three oppose changes to legal aid
- Employment law: Solicitor wins pregnancy discrimination case
- Tax avoidance: Former Google employee blows cover on avoidance scheme
- Revenge porn: Victims of shameful practice seek change in the law
- Public liability: Jamie Oliver's Italian pays £17,000 after feeding wheat to coeliac
- Dangerous dogs: MPs say that new laws don't go far enough
- Immigration: Child receives vital arm operation after legal battle
- Commercial law: UK believes it has landed a breakthrough over fish dumping
- Discrimination: Lesbian couple refused rental agreement on Isle of Man
- Child protection: Measures not 'fit for purpose'
- Assisted dying: Lord Falconer tables new law as latest cases reach Court of Appeal
- Motoring law: UK SatNav users face fines for detecting speed cameras abroad
- Personal injury: London cyclist seeks change in the law after 'dooring' incident
- Abuse: Leading barrister calls for age of sexual consent to be lowered
What to expect when hiring a solicitor
Whether you are already involved in a lawsuit, or just considering getting help with a legal issue, you may have questions about working with a solicitor. Click through to find practical tips on choosing, meeting with, and hiring a solicitor - including information on fee agreements and expenses.